When a solution needs to be done optimally, in key areas with performance and volumes in mind, then you may need specialist support. There are some areas more likely to be developed than others and it makes sense to minimise risk by employing expert services from Jadeva.

Jadeva specialises in customised sales order entry solutions which can be tailored for interactive (P4210, P42101 or bespoke) and batch/interface (R47011 based) . If performance is an issue and you want your Customer Service team to focus on what they do best then you may benefit from a faster batch (UBE Subsystem) or interactive Telesales style service.

The distribution chain from sales to invoicing (via pickslip print, ship confirm, delivery note, etc.) is commonly modified. These areas are useful candidates for fast just-in-time trigger events to cater for priority orders and balancing high volumes during the busiest times of the day. Using subsystems will improve processing throughput and better customer service delivery schedules.

In order to simplifiy complex processes it is often advantageous to combine them into single stream. For example all your after sales customisations could be triggered immediately after sales creation controlled via standard processing option setup. You will be able to control major customisations without affecting key processes reducing upgrade costs and lowering risk.

Printing/emailing control is an important part of any business and by ensuring delivery at the correct time will improve customer service, With Oracle's Embedded BI Publisher the functionality has been greatly increased to control delivery to suit all your needs.

Jadeva will always be available for post delivery support. So reduce your maintenance costs by using a VPN remote support service, or simply pick up a phone to discuss the issues. No expenses, no travel time, just proven consultancy.